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Plans & Pricing

August 09, 2024​

At PTZoptics, we believe in transparent and straightforward pricing. This guide will walk you through our pricing plans, how we calculate usage, and what you can expect from your monthly bill. Whether you're a new user or considering upgrading your plan, this article will provide you with all the information you need.

Our Pricing Plans​

We offer three pricing plans to fit your needs and budget: Free, Standard, and Pro.

Feature

Free

Standard

Pro

Introductory prices

Free

$25/month or $270/year

$99/month or $999/year

Standard Price

Free

$55/month or $599/year

$145/month or $1595/year

Source Limit

1 Source

3 Sources

Unlimited

Local Usage

Unlimited

Unlimited

Unlimited

Included Source Usage

5 Hours / 300 Min

25 Hours / 1500 Min

99 Hours / 5940 Min

Auto-Tracking

N/A

1 Source

Unlimited

Cloud Overage Rate

N/A - Usage refills each month

$0.03

$0.025

Invite Editors

5 team members

10 team members

Unlimited

Invite Viewers

N/A - Force Upgrade

Unlimited

Unlimited

Create & Manage Multiple Studios

Yes

Yes

Yes

All license sales are Non-returnable and Non-refundable, and prices are subject to change.

Cloud Usage and Overages:

Cloud Usage is calculated based on the number of sources, minutes, and users in your studio. It's important to note that usage is only accrued in Cloud mode. Local mode has unlimited usage on all plans.

The formula is simple:

Usage = # of Sources * # of Minutes * # of Active Users

If you exceed your plan's included usage, you will be charged an overage fee based on your plan's overage rate. Overages on Hive are additional usage costs incurred when you exceed your plan’s included cloud usage limits. On the Free plan, users do not incur overages. Instead, exceeding the included usage limits results in a switch to local mode.

Plan

Included Usage

Overage Rate per Minute

Free

5 Hours

N/A

Standard

25 Hours

$ 0.03

Pro

99 Hours

$0.025

Usage Examples​

To help you better understand how usage is calculated and how it affects your billing, here are a few hypothetical scenarios:

Scenario 1: Small Team Produces 4 times per month​

  • Plan: Standard

  • Sources: 2

  • Users: 3

  • Productions: 4

  • Production Length: 60 minutes

Usage Calculation: 2 Sources * 3 Users * 4 Productions * 60 Minutes = 1440 Minutes

In this scenario, the team would be within their included usage of 1500 minutes and would not incur any overage charges.

Scenario 2: Large Team on Pro Plan with Overages​

  • Plan: Pro

  • Sources: 4

  • Users: 4

  • Productions: 5

  • Production Length: 90 minutes

Usage Calculation: 4 Sources * 4 Users * 5 Productions * 90 Minutes = 7200 Minutes

The Pro plan includes 5940 minutes of usage. In this scenario, the team has used an additional 1260 minutes, which would calculated as followed:

1260 Minutes * $0.025/minute = $31.50

This $31.50 overage charge would be added to their monthly bill of $145, for a total of $176.50

Tips and Best Practices​

  • Service Restriction for Free Plan : Upon reaching the included usage limit, Free plan users are switched to local mode and cannot accrue overages.
  • Monthly Billing of Overages : Regardless of whether you're on a monthly or annual billing cycle, overages are billed monthly.
  • Update Payment Methods : Ensure your payment information is up to date to avoid service interruptions due to unpaid overages.
  • Consider Plan Upgrades : If you frequently exceed your included usage, consider upgrading your plan to one with a higher included usage limit and lower overage rates.
  • Use Local Mode : For all plans, remember that local mode does not accrue any usage or overages, offering an alternative when you’ve reached your limit.
  • Non-refundable: All license sales are final and non-refundable.

Upgrading or Changing Your Plan​

As your needs change, you can easily upgrade or downgrade your plan. For more information on how to upgrade and change plans, please checkout the help desk article here.

We hope this guide has provided you with a clear understanding of how Hive's pricing works. If you have any further questions, please don't hesitate to reach out to our support team at support@ptzoptics.com