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Notifications - Learn how to access and manage your notifications in Hive.

April 02, 2024​

Notifications in Hive are designed to keep you updated on various activities, errors, and statuses related to your account and studios. Here’s a detailed guide on how to use and understand your notifications:

Accessing Your Notifications​

  1. Opening Notifications : Click on the bell icon located in the top right corner next to your profile to access your notifications feed.

  2. Notification Feed : The bell icon is your gateway to a running list of notifications, organized for your convenience.

Organizing Notifications​

  • All vs. Unread : Notifications are split into two tabs:

    • All : Displays all notifications in chronological order.

    • Unread : Filters out the notifications to show only those you haven't opened yet.

  • Automatic Marking : Closing the notification tray will automatically mark all your unread notifications as read, keeping your feed tidy.

Understanding Notification Colors​

Notifications are color-coded into four groups, each indicating a different type of update:

  • Green : Signifies success, such as a successfully completed action or process.

  • Red : Indicates an error or failure, alerting you to potential issues.

  • Blue : Represents ongoing processes Hive is handling automatically, updating you on background activities.

  • Yellow : Serves as a warning for in-progress actions or prompts needing your attention.

Studio-Specific Notifications​

  • Relevance : Notifications are tailored to be relevant to your current studio and personal account, ensuring you receive updates that matter to you.

  • Studio Switching : Moving to another studio will update your notifications feed to show only those relevant to the newly selected studio.

FAQs​

Q: How can I ensure I don’t miss important notifications?
A: Regularly check your notifications by clicking the bell icon. Hive is designed to highlight unread notifications, making them easy to spot.

Q: Can I disable certain types of notifications?
A: Currently, Hive does not support custom notification settings. All notifications are considered important to your user experience and account management.

Q: What should I do if I receive a red (error) notification?
A: Investigate the issue mentioned in the notification. If necessary, contact support for assistance in resolving the error.