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How to Quickly Set Up Your PTZOptics Camera on a Network

April 07, 2025​

Setting up the cameras with a connection to the router on site.

Use this setup if your cameras are connected to your onsite router.

If you plan on setting up an isolated network, without a connection to the router on site and your cameras are connected to the computer via a switch, use the setup guide at the end of the article.

The easiest way to get the PTZOptics unit connected to your network is to connect the camera to your wireless router and then enter the command to let the camera find the IP address assigned by the router. This adds it to your network's range with minimal effort.

**_Please Note: This will only work for the cameras that have an IR remote control. The G2 BoxCams setup is not supported.

NOTE: For MOVE 4k, MOVE SE, and LINK 4K cameras, you can reach the camera by typing into a browser: "ptzoptics.local". This works as long as the camera has a connection to the router on site, and is in DHCP mode. DHCP should be the default of all MOVE and LINK cameras. You can login with "admin' as your username and password and then you should be able to go to the Network Settings tab and you can see the current IP of the camera. If you are using a G2 camera, please follow the instructions below._**

  1. Connect your camera to your wireless router, or to a switch connected to the wireless router.
    • Press # > *  >  4 in sequence using the supplied IR remote control. All cameras bought in 2022 or later should be in DHCP by default, so this step is not needed.

Please Note: The router should be the device supplying internet to your site.

  • This will place the camera into DHCP mode. If you know that this camera is connected to a DHCP router, the camera will find it's own DHCP address. The camera will reboot after receiving this command.
  1. Once the camera has rebooted, it should have the correct IP address to access it on your network. To find out what that IP address is, connect a monitor or display to the HDMI output of the camera to see the live image. When the camera reboots, it should show the IP address in the upper lefthand corner of the image. Or you can:
  • Press this * > # > 4 in sequence to see the current IP address is (below). If you can't get a live image, try changing the rotary dial on the back of the camera to setting " B" for G2 models, or "7"  for the MOVE or Link cameras . and then reboot the camera.
  • Press * > # > 4 again.
  • Once this is done, if the IP address is 192.168.100.88, either the camera is not connected to your router, or the router is not capable of changing the IP address using DHCP, proceed to the next step.
  • If you get a different IP address, that is most likely the correct IP address for your network. Type it into a browser address bar. You should be prompted for a username and password (both: admin), and now your camera is set up to be on your network! You can pull this feed into numerous other places including using our free camera control app to view and control the cameras.

How do I set the PTZOptics camera to be on my network?

Setting up the cameras on an isolated network, without a connection to the router on site.

Using this method, you can keep the ethernet video traffic isolated to a local network you have just for AV gear. This is by far the easiest method for setting up the cameras and you don't technically need a computer on the network to do this. If you connect all your cameras to a network switch and then use this IR command:

  • Pound (#), Star (*), Pound (#), One (1) - Sets IP address to be 192.168.100.81
  • Pound (#), Star (*), Pound (#), One (1) - Sets IP address to be 192.168.100.82
  • Pound (#), Star (*), Pound (#), One (1) - Sets IP address to be 192.168.100.83
  • Pound (#), Star (*), Pound (#), Four (4) - Sets IP address to be 192.168.100.84
  • Pound (#), Star (*), Pound (#), Five (5) - Sets IP address to be 192.168.100.85
  • Pound (#), Star (*), Pound (#), Six (6) - Sets IP address to be 192.168.100.86
  • Pound (#), Star (*), Pound (#), Seven (7) - Sets IP address to be 192.168.100.87
  • Pound (#), Star (*), Pound (#), Eight (8) - Sets IP address to be 192.168.100.88 (This is also the default IP address of the cams)
  • Pound (#), Star (*), Pound (#), Nine (9) - Sets IP address to be 192.168.100.89

This allows the cameras to each have their own IP address within the 192.168.100.xxx IP range. Set your other hardware (joysticks or computers) to be in that same range, and everything will be able to talk to each other. You can pull the IP feeds into software on a computer set to the same IP range, or control the cameras from that same computer or a joystick hooked up to that isolated network.

If you need to set a static IP address on your joystick (which you would if you are setting up an isolated network) The Superjoy and PT JOY G4 can set as follows.

1. Press the Setup Button
2. Go down to (4) Network connection and go left or right with the joystick until it says Static, then hit enter.
3. Enter in a Static IP address for your joystick, if you are using the 192.168.100.xxx subnet from above you can use these settings.

IP:192.168.100.90
Gateway:192.168.100.1
Mask:255.255.255.0

4. Then the joystick will reboot and you can use the camera static IP addresses set in the steps above to add then as network devices to your joystick. They get added using VISCA UDP and port 1259. You do not need to enter a username or password in this spot.

https://kb.netgear.com/27476/How-do-I-set-a-static-IP-address-in-Windows