I can find my NDI® camera on the network, but I don't get anything except an NDI® splash screen

December 08, 2022

There may be something wrong with the network setup that this camera is connected to. The best way to test this is to run the NDI ® test pattern Generator from NewTek and and then try and pull that NDI ® stream in Studio Monitor, preferably on another computer. If that feed shows up, then there may be something wrong with the camera configuration or the NDI ® license on the camera.

Please check this article on Understanding NDI Access Manager and make sure your camera is added.

If you are still unable to connect to add the license, please contact our support team.. If the feed does not show up, there may be some configuring to do on the network. You should also contact your IT department know so they can make sure things are routed correctly.
Here is an article from NewTek about the NDI ® dataflow on a network. This may help determine what is needed to get things working on your network.